FAQ

Creating an account is quick. Hit the sign-up button, enter your basic details (like email and password), and follow the prompts to set your profile. Make sure your information is accurate—especially your name and address—because it needs to match your verification documents later if you request a withdrawal. After registration, you can log in right away and head to the cashier to choose a payment method like Visa, MasterCard, or crypto (Bitcoin, Ethereum, Litecoin). If you run into trouble during sign-up, double-check for typos, try a different browser, and confirm you can access your email (you may need it for confirmations or support).

Slot Bunny Casino features multiple promos, but two stand out depending on your style: If you want to try slots without depositing, the $120 Free Chip is a popular pick (code required, wagering applies, max cashout applies). If you’re ready to deposit, the 120% up to €200 Welcome Deposit Bonus can be a strong option for building a bigger starting bankroll, with a low 1x (bonus + deposit) wagering requirement on eligible slots. Promos can have specific rules, expiry windows (often 7–30 days), and game exclusions (like progressives). Always check the bonus terms before playing to keep your plan clean and your cashout smooth.

Yes. Slot Bunny Casino offers a $120 Free Chip No Deposit Bonus using the code ONE20FREE. Here are the key conditions players usually care about most: it’s slots-only, it comes with 30x wagering on the bonus, and it has a maximum cashout of $100. Also note that some countries are restricted, including (but not limited to) Canada, Brazil, India, Ireland, Poland, Portugal, and Ukraine. One more important policy note: Slot Bunny generally does not allow multiple consecutive free bonuses without making a deposit in between—so plan your promo use strategically.

Most bonus issues come from a few common causes: A code-based promo wasn’t entered correctly at the cashier (codes must match exactly), the promo isn’t available in your country/region, the bonus expired, or your play didn’t meet the eligibility rules (for example, using excluded games). Some bonuses also can’t be stacked, and bonus abuse signals—like multiple accounts—can result in removal of promos or account action. If you believe everything was done correctly, contact support with your username, the bonus name/code, and a screenshot of your cashier screen if possible.

Wagering requirements are the amount you need to bet before bonus funds (and sometimes winnings from those funds) become withdrawable. Example: If you receive a $120 Free Chip with 30x wagering, you’ll need to place $3,600 in total eligible slot bets ($120 × 30) before the bonus clears. For deposit bonuses, wagering is often calculated on deposit + bonus (for example, 4x or 8x depending on the promo). Also keep in mind: Slots typically contribute 100%. Table games, live casino, and video poker usually contribute 0% (or are excluded). Max bet rules can apply during bonus play (commonly $5 per spin).

Slot Bunny Casino supports both traditional and crypto options, including Visa, MasterCard, Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC). Deposits are generally quick, and crypto can be especially efficient for players who prefer blockchain payments. Your available methods may depend on your location and chosen currency. For a smoother experience, match your deposit method to your preferred withdrawal method whenever possible—this can reduce delays during cashout review.

Slot Bunny Casino supports multiple currencies, including USD, EUR, AUD, plus crypto balances in Bitcoin, Ethereum, and Litecoin. If you play with crypto, remember that values can fluctuate. Some players like crypto for speed and flexibility, while others prefer fiat for stable budgeting—choose what fits your style.

To withdraw, go to the cashier, select your withdrawal method, enter the amount, and submit. If it’s your first withdrawal—or if your account activity triggers a review—you may be asked to complete verification (KYC) before funds are released. Delays usually happen for these reasons: incomplete KYC, mismatched personal details, bonus wagering not completed, or additional security checks. The fastest path is simple: keep your account details accurate, finish wagering, and submit clear verification documents when requested.

Yes, verification may be required—especially before withdrawals. KYC is a standard safety process designed to prevent fraud, protect your account, and support fair play. Typically, you may be asked for: Proof of identity (government-issued ID). Proof of address (utility bill or bank statement). Payment verification (depending on method). Submit clear images, ensure details match your account profile, and avoid editing files—clean documentation speeds up approval.

Yes. Slot Bunny Casino is designed for mobile play, so you can spin, deposit, and manage your account from a phone or tablet. For the best results, use an updated browser, stable Wi‑Fi or data, and keep your device software current. If a game feels slow on mobile, try closing background apps and clearing your browser cache. Many loading issues come down to connection or stored data, not the casino itself.

Slot Bunny Casino offers a large selection of games, with software from studios such as Pragmatic Play, Playtech, Play’n GO, Hacksaw Gaming, NoLimit City, Yggdrasil, Booming Games, BGaming, Ezugi, Endorphina, and many more. That means you’ll find everything from classic-style slots to modern feature-heavy releases, plus additional categories depending on availability in your region. If a specific title doesn’t show up, it may be geo-restricted or temporarily offline for maintenance.

Most issues are quick fixes. Try refreshing the page, switching browsers, clearing cache/cookies, or changing networks (Wi‑Fi to mobile data). If you’re on mobile, restart the device and ensure you’re not blocking scripts with a strict content blocker. If the problem persists, contact support and include: the game name, provider, device type, browser version, and a screenshot. That lets the team pinpoint the cause faster.

Support is available via live chat and email. For account or payment questions, email support@slotbunny.com and include your username plus the exact issue (bonus code, transaction time, error message, etc.). The more specific you are, the faster you’ll get a clean resolution. You can also visit the internal help area anytime you need a quick refresher on rules, bonuses, and common fixes.